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cabin crew



Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations.

This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process.

This course also includes a safety equipment procedure (SEP) trainer providing an overview of the aircraft, safety equipment and location of emergency procedures accessible via web or mobile.

Course format


This course is available in textbook and e-textbook format. Enrol at an AviationGeeks Training Center to study these materials with the help of a experienced trainer. 

What you will learn


Upon completing this course you will have the skills to:

  • Understand the cabin crew profession, its origins and current practices

  • Identify aircraft types and relevant cabin crew functions

  • Manage passenger interactions in a variety of circumstances

  • Recall emergency ad safety procedures

Key topics


  • Introduction to the airline industry and aircraft

  •  Crew member coordination and communication

  •  Customer service and managing passenger interactions

  •  Safety and emergency procedures (with virtual cabin walkthrough – narrow and wide body aircraft)



Who should attend


This course is recommended for:

  • Aspiring cabin crew members

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